Zoom Continues Pursuit of Frictionless Meetings

Previewed at the Zoomtopia user conference last September, speech-to-text recording transcripts are now ready for their full enterprise debut as part of Zoom’s Meetings cloud-based video and Web conferencing service. With this feature, enterprises can toggle on transcription for meeting recordings to receive a text transcription that includes who is speaking, when, and timestamps. In addition, users can search by keywords within the recording transcript, Nitasha Walia, senior product manager at Zoom, told me in a briefing. The production release includes an automatic scroll feature for search, whereas scrolling within the beta was manual, she added. Zoom provides this feature through its partner AISense, which provides the machine learning component that allows transcription capabilities to improve over time with use.

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